Here to help, always!
Below you'll find answers to the questions we hear most often from cat parents just like you. If you don't see what you're looking for, we're always just a phone call, text, or email away and would love to chat!
Get Started Today!Before You Book
When you hire MEOW! A Cat Sitting Co. to care for your cats and home while you are away, you are hiring true cat people with 25 years of experience in the pet care industry. We have an amazing team of passionate cat lovers who are dedicated to providing the highest level of care to your feline family.
We believe every cat deserves to feel safe, loved, and comfortable in their own home — which is why we provide personalized, in-home care tailored to your cat's unique personality, routine, and needs. No stressful boarding facilities, just the cozy familiarity of home!
We know how much you'll miss your kitties while you're away, so we love keeping you connected with regular updates and photos so you can relax knowing your kitties are happy and thriving.
Your peace of mind is our priority. MEOW! is fully bonded and insured, and our team is prepared to handle any situation with care — including emergency and veterinary protocols — so your cats are always in the safest possible hands.
Absolutely! MEOW! A Cat Sitting Co. is fully bonded and insured, giving you complete peace of mind while you're away. We take the safety and security of your cats and your home very seriously, and our coverage ensures that both are protected in any unexpected situation. You can head out on your trip knowing your feline family and your home are in caring, responsible, and trustworthy hands!
Absolutely! We would never send a stranger to your home without introducing them first. Before your trip, we schedule a meet and greet where you, your cat, and your assigned Cat Care Specialist get to meet in the comfort of your own home.
During this visit, your Cat Care Specialist will take the time to learn everything about your kitty — their personality, routine, favorite toys, hiding spots, and any special needs or preferences. It's also a great opportunity for you to show us around your home, go over feeding and care instructions, and ask any questions you may have.
The sitter you meet at your consultation is the same sitter who will be caring for your cat every visit — so your kitty always has a familiar, trusted face coming through the door! In the rare event of an emergency, one of our experienced backup sitters will step in to ensure your cat's care is never interrupted.
We find that this personal approach not only gives you confidence and peace of mind, but it also helps your cat feel comfortable and at ease. By the time you head out of town, you can leave knowing your cat already has a friend they can count on!
Getting started with MEOW! A Cat Sitting Co. is easy!
Head over to our get started page to walk through everything step by step — from creating your free account in our client portal to booking your meet and greet. We've laid it all out to make the process as smooth as possible for you and your cat!
MEOW! A Cat Sitting Co. is proudly serving cat families in the following areas:
Pinellas County, Florida — Our flagship and corporate location serving the communities of Clearwater, Largo, Safety Harbor, Palm Harbor, Oldsmar, Dunedin, and Westchase (Hillsborough County border area).
Lake Monticello, Virginia — Our sister location, bringing the MEOW! experience to cat families in the Lake Monticello area!
We are so excited about the growth of MEOW! and are actively expanding! If you are a fellow cat lover with an entrepreneurial spirit and a passion for cat care, we are now offering franchise opportunities.
During Your Trip
We totally understand — many cats are shy or take time to warm up to new people, and that is completely okay! Our sitters are experienced with all kinds of kitty personalities, from the social butterflies to the masters of hide-and-seek.
When visiting a shy cat, we never force interaction. Instead, we let your cat set the pace and call the shots. We may sit quietly nearby, speak in soft and gentle tones, or simply go about our visit — refreshing food and water, scooping the litter, and tidying up — while giving your kitty the space they need to feel comfortable.
Over time, many of our shyest clients have come around and even started looking forward to their sitter's visits! But whether your cat greets us at the door or watches from a safe distance, we always make sure they are cared for, comfortable, and loved.
You can rest assured that no matter how shy your kitty is, they are in patient, understanding, and compassionate hands with MEOW!
Yes, we do! We understand that many cats require daily medications, and we are happy to help make sure your kitty never misses a dose while you are away.
Our experienced team is comfortable administering a variety of medications, including:
During your initial consultation, we will go over your cat's specific medication needs, dosage, and schedule so that we are fully prepared before your first visit. We will also keep you updated so you always know your cat's medications were given on time and without any issues.
We know how important it is to keep your cat healthy and on track with their treatment — and we take that responsibility seriously!
At MEOW! A Cat Sitting Co., the safety and security of your home and your cats are our top priorities. To ensure reliable and secure access during your scheduled visits, we require one of the following approved methods:
Entry Door or Garage Door Code: You may provide us with a secure access code to either your front door or garage. This code will be kept securely and confidentially within your Time to Pet customer portal, so you never have to worry about your information falling into the wrong hands.
Lockbox: You may provide your own lockbox with a house key secured inside. Simply place the lockbox in an accessible and discreet location and provide us with the access code prior to your first visit.
Please Note: For the safety and security of your home, we are unable to accept loose keys or any access methods outside of those listed above. These policies are in place to ensure that your home is always protected while you are away.
As always, if you have any questions about home access or need guidance on the best option for your home, we are happy to help!
At MEOW! A Cat Sitting Co., all cats in our care must be visited at least once every 24 hours, no exceptions.
This is not only a requirement of our insurance policy, but more importantly it is in place for the safety and well-being of your feline family. A lot can happen in 48 hours, and we never want your kitty to go without fresh food, clean water, a scooped litter box, or a loving face to check in on them!
Daily visits also give us the opportunity to monitor your cat's health and behavior, catch anything out of the ordinary early, and make sure they are happy and thriving while you are away.
We know it may seem like a small thing, but to your cat — and to us — it makes all the difference!
Pricing & Policies
At MEOW! A Cat Sitting Co., we offer a variety of services tailored to fit your cat's needs and your schedule. Here is a look at what we offer:
Each service page includes full details and pricing so you can find the perfect fit for your kitty. Have questions or not sure which service is right for you? We are happy to help — just reach out!
At MEOW! A Cat Sitting Co., we believe booking trusted cat care should be simple, secure, and stress-free. Our payment policies are designed to give you peace of mind, protect your reservation, and make it easy to plan your cat's care with confidence.
Payment at Time of Booking: Payment is required at the time of booking to secure your reservation. This ensures that your preferred dates and sitter are reserved exclusively for you and your feline family.
New Customers: If you're new to MEOW!, simply enter your payment details securely through your Time to Pet customer portal when creating your account. After your Meet & Greet and once your visits are confirmed and scheduled, an invoice will be sent to you. Your card will then be charged at that time.
Existing Customers: For existing customers, your preferred payment method on file will be used for future bookings unless you choose to update it in your portal.
Accepted Payment Methods: We accept all major credit and debit cards through our secure online system. Unfortunately, we are unable to accept cash or checks for services.
As always, if you have any questions about your payment or booking, we are happy to help!
We understand that plans can change — and we're happy to make adjustments whenever possible!
No Cancellation Fees: At MEOW! A Cat Sitting Co., we do not charge cancellation fees. Instead, any payments made for canceled services will be credited toward future cat care with us.
Using Your Credit: Credits never expire and can be applied toward any future booking with your preferred sitter or another member of our MEOW! team. Your credit will always be there waiting for you whenever you need us!
How to Cancel: To cancel or adjust an upcoming reservation, simply log into your Time to Pet customer portal or contact us directly. The sooner you let us know, the better we can accommodate your updated plans.
Important Note: Because we reserve your sitter's time specifically for your booking, cancellations made close to scheduled service dates may limit availability for rescheduling — but your credit will always remain on file for future use.
As always, if you have any questions or need help adjusting a reservation, we are here to help!
No. At MEOW! A Cat Sitting Co., we believe in simple, transparent, and all-inclusive pricing — no surprises, no hidden fees, and no nickel-and-diming!
Multiple Cats? No Problem! We do not charge extra for additional cats in your household. Whether you have one cat or five, the rate is exactly the same!
Medication Administration: We also do not charge extra to administer medication. If your kitty requires daily medications, we are happy to help at no additional cost.
All-Inclusive Pricing: Our cat sitting visit rate is all-inclusive, straightforward, and the same for every household — because great cat care shouldn't come with a long list of add-on fees!
To view our full service rates, visit our Services Page for complete pricing details.
Yes! We're proud to offer a 5% discount for clients who are 65 or older, as well as active duty military members and veterans. It's our small way of saying thank you.
Just let us know when you book and we'll apply the discount to your visit. For seniors, we'll note your birthday on your account — easy as that. For veterans and military, a quick mention is all we need; we're happy to take your word for it.
We love meeting new cat families, and we love even more when they come from a client who already trusts us! When you refer a friend or family member and they book with us, you'll receive a $28 credit on your account as a thank-you.
Just have your friend mention your name when they book and we'll take care of the rest!
